333/9-333/102 Moo 9 Central Festival Pattaya Beach Shopping Mall
Flare
330 m
333 / 101 Moo 9 Hilton Pattaya
Beefeater
520 m
216/30-31 Soi Diana Inn
Palace Restaurant
350 m
Beach Road Second Road Central Festival
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.3
Location
9.3
Service
9.2
Dining
7.7
Guest reviews
8.6/10
based on 6 reviews
8.9
8.9/10 based on 386 reviews
Beatrice
United Kingdom,
May
2024
8.0/10
Staying at this hotel was a fantastic experience! The room had a good view and great location within the hotel. It was comfortable, although initially a bit humid on the first day, it improved significantly by the next day. The service was top-notch with friendly and helpful staff. The location is excellent, close to the beach and a large shopping center. The dining options were a little limited, but the freshly prepared food was of a high standard. Overall, a great value for the money.
Rooms
8.0
The room had a good view and a convenient location within the hotel. It was comfortable.
Service
9.0
The staff, including the chef, manager, and waiters, were very friendly and helpful. The service lived up to its reputation.
Location
9.0
The location is excellent, next to the beach and a large shopping center. It feels like home staying here and is close to the starting area of the Pattaya marathon.
Dining
7.0
The dining experience was good, with freshly prepared food to a high standard, although a bit limited in options.
Facilities
7.0
The facilities provided were satisfactory.
Tom
United Kingdom,
May
2024
8.6/10
I had a wonderful stay at the hotel, with clean and comfortable rooms, friendly staff, and a great location. The dining experience could improve, but overall, it was a fantastic place to stay.
Rooms
8.0
My Sunset room was nice, with a small deck to enjoy the ocean view. The room was up to date, although there was a bit of water damage. The in-room TV with free movies was a nice touch, and the air conditioning kept the room cool.
Service
9.0
The staff, especially the housekeeping team, were kind and helpful, making me feel like part of the hotel family. The service was really helpful and fantastic, with a perfect location, cleanliness, safety, and a lovely ambiance throughout.
Location
9.0
The hotel is located in a prime spot, very close to the modern 'Festival Mall' and central to many attractions. It's an excellent luxurious hotel with easy access to shopping centers, beachfront views, and a vibrant neighborhood to explore.
Dining
8.0
The dining options were very good, especially the a la carte menu with modifications available for vegetarians. The variety was satisfying, and the quality was maintained well.
Facilities
9.0
The hotel facilities were top-notch, providing everything from room service to laundry services and even a welcoming drink. The amenities added to the overall positive experience.
Sydney
United Kingdom,
September
2023
8.4/10
The hotel offers large and exquisite rooms with a good view and location, making us feel truly spoiled. The staff's service is exceptional, serving with heart and pride that made this hotel feel like a home away from home. The location is fantastic, right by the beach and close to all activities, though the dining experience could offer a bit more variety. Overall, a luxurious and welcoming stay at a great value for money.
Rooms
9.0
The rooms are so large and exquisite, we really felt spoilt.
Service
9.0
The staff is super polite and professional, making everything just right.
Location
9.0
The location is bang on the beach and close to all activities.
Dining
7.0
The dining experience offers a la carte options but could do with a little more variety.
Facilities
8.0
The hotel provides a range of facilities to ensure a comfortable stay.
Paul
United Kingdom,
August
2023
8.6/10
Staying at this hotel was an absolute delight! The sea-facing rooms were a highlight, though a tad small for the price compared to other options. Despite some water damage, the rooms were modern and boasted a terrific in-room TV with complimentary movies. The actual appearance exceeded the pictures, making for a pleasant surprise.
Rooms
8.0
The sea-facing rooms were the best part of my stay. They were up to date, though my room had a bit of water damage. The in-room TV with free movies was a great touch.
Service
9.0
The service here was top-notch. The staff was professional and super friendly. The manager, a very helpful and professional lady, made sure everything was just right during my stay.
Location
10.0
The hotel's location couldn't be better! It's as central as it gets, just across the road from the beach and very close to the modern 'Festival Mall. '
Dining
7.0
The dining experience could have been slightly improved with more choices, but the ordered tick sheet system was convenient, and the menu offered a good variety.
Facilities
9.0
The facilities were great, especially the swimming and bubble areas. Private, quiet, and just what I needed for a relaxing time.
Matt
United Kingdom,
July
2023
9.0/10
I can't say enough good things about this hotel! The rooms are beautifully decorated and spacious, with a balcony that provides a stunning ocean view. It's truly one of the best places I've ever stayed in. However, I did notice a slight dampness in the air at times. The service here is top-notch - from the cleaners to the reception staff, everyone went above and beyond to make sure we had everything we needed. The location is also a big plus, right on the beach road with easy access to everything. The dining experience was a wonderful surprise, with a variety of fresh options that left me satisfied. Overall, a great value for a luxurious stay.
Rooms
9.0
The rooms are beautifully decorated and spacious, with a good beach view.
Service
10.0
The service here is exceptional, with staff who are all simply wonderful and very accommodating.
Location
9.0
The location is very convenient, right on beach road, and the manager and staff are extremely helpful in suggesting areas to visit.
Dining
8.0
The dining experience was also really good, with a variety of fresh options that made my stay even better.
Facilities
9.0
The facilities here are top-notch, providing everything you need for a comfortable stay.
David
United Kingdom,
May
2023
9.0/10
I had a wonderful stay at this hotel! The location was superb, right by the beach and close to all the attractions. The rooms were spacious and clean, though mine had a bit of water damage. The service was exceptional, with staff always being helpful. The dining experience was top-notch, with freshly prepared food of high quality. The facilities were great, especially the in-room entertainment options.
Rooms
8.0
My room was spacious and clean, though it had a bit of water damage. The in-room TV with free movies was a nice touch.
Service
9.0
The staff here were incredibly helpful and friendly throughout my stay. They always went out of their way to assist me.
Location
10.0
The hotel is ideally situated right by the beach and close to all the activities. It felt like a dream being so conveniently located.
Dining
9.0
I was thoroughly impressed with the dining experience at the hotel. The food was delicious and freshly prepared to a high standard.
Facilities
9.0
The hotel's facilities were excellent, just what I needed to make my stay enjoyable and convenient.
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